Am I obliged to answer student queries that can readily be answered by reading the syllabus? [closed]

Course Queries Syllabus Queries 2 years ago

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Posted on 16 Aug 2022, this text provides information on Syllabus Queries related to Course Queries. Please note that while accuracy is prioritized, the data presented might not be entirely correct or up-to-date. This information is offered for general knowledge and informational purposes only, and should not be considered as a substitute for professional advice.

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manpreet Tuteehub forum best answer Best Answer 2 years ago

I maintain an email group for my class where the reading list and other course materials are made available to the students. Despite sharing all relevant information with them, I still have students asking me exact page numbers and sections from the book, and whether 'Topic X or Y will be on the exam'. I am fed up! Am I obliged to entertain these queries? They usually ask these queries on email or typically on sms.

This is a second-year undergraduate class (about 50 students) majoring in economics. I teach them a statistics course. I've included a link to the syllabus (page 2 of linked document).

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manpreet 2 years ago


First, the students' decision to ask you questions directly makes sense if you consider their decision from their perspective. As a student, would you rather spend 30 seconds asking the lecturer a question directly; or spend 10 minutes to read through the syllabus carefully to find the answer to the question himself/herself? By asking you questions directly, the students are merely minimizing their effort in order to get the information that they require.

You should consider whether the syllabus is well-organized and clearly written. If the syllabus is long and rambling, it is understandable why the students prefer not to read it. As a teacher, I believe that it is your responsibility to spend a reasonable effort to organize course related information so that it is easy for a student to understand.

I'm currently teaching a course with more than 600 students. We seldom receive e-mail inquiries from students. I believe the reason for this is that I spent quite a bit of time thinking through how to structure our course webpage so that it is easy for students to find the information they need.

  • We have a master page which contains links to the pages on specific topics.
  • We have a webpage which contains information about the textbook for the course. This webpage contains a table which indicates which chapter and which pages of the textbook to read for each lecture.
  • We have a webpage which contains information about the quizzes. This webpage explains clearly which lectures are tested for each quiz.

Finally, I would not answer any questions if the answers are clearly written in a document which has been given to the students. For example, if you have a short webpage or document which contains all the information relevant say to Quiz 1, and students ask you questions about Quiz 1, I would just tell the students, "Please read the Quiz 1 document carefully for the answer to your question."


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