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Course Queries Syllabus Queries 2 years ago
Posted on 16 Aug 2022, this text provides information on Syllabus Queries related to Course Queries. Please note that while accuracy is prioritized, the data presented might not be entirely correct or up-to-date. This information is offered for general knowledge and informational purposes only, and should not be considered as a substitute for professional advice.
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I am running a training session for external users of our software product soon, and am currently planning how to approach it. I have a good idea how to run through the specifics of our platform (sustainability data management and analysis), but how can I ensure that I keep it clear, relevant, and address all the needs of the audience?
1 - Does anyone know of any guidance out there on running such a session?
2 - Does anyone have any tips or tricks that can bring the session to life?
Any previous experiences or advice would be amazing, thanks!
Edit:
Thank you for the answers. After thinking on this and a little research, my current feeling to getting people to understand and remember the process of performing certain tasks is...
1 - start with the background, why they are here, what the benefit of the product is to them. make it relevant and important to them to get their attention.2 - bring them up to speed with progress so far so they get the context, then explain what's next (the step they are involved in).3 - introduce the main tasks they will be performing. explain all of the 'why' and 'what' now. this is key so that they can then concentrate solely on the 'how' when you....4 - ...run through visually and verbally the process for them to observe, keeping it simple and not distracting them with caveats or clauses.5 - provide handouts and get them to run through a few exercises themselves, whilst helping and assisting.6 - group questions, so that they can all benefit from each others first experiences.7 - recap, then move onto the next task.
Does this seem like a good approach and structure?
You could organize your session over a weekend with a 3 days schedule: friday evening, saturday and sunday (ending sunday around 4 pm). Avoid to much magistral teaching : somebody who speaks for a long time with non interaction from those who listen. You can do some kind of simulation or work team, dividing the participants of your session in small groups to do a specific task. Then there could be a period where a representative from each team can explain to the others what they found or did. You should have some questions and answers periodes. You can watch a video. You can also do an auto evaluation, mid session or/and at the end of the session to verify if you are on the right track. You can chose 2 or 3 people who can share their own experience to the participants, just for 5 minutes for example. Plan long break times, especially at the beginning of the session to facilitate socialisation. You can have a kind of a game going with the theme of you session to break the ice. So, in summary, use many different pedagogic way of teaching and keep track on the receptiveness of your participants. Also turn every unplanned even into an unexpected occasion of learning something new: do not be afraid to go somewhere you did not planned to go if its is in the best interest of your participants and if the majority agrees.
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