Should only Software Testers be blamed for serious production defects?

Course Queries Syllabus Queries 3 years ago

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manpreet Tuteehub forum best answer Best Answer 3 years ago

I work as QA engineer whose responsibility is primarily testing the functionality of a financial web application and database testing to some extent.

I have miss some critical defects in the past builds and let those slip in production environment. Customers have reported many serious issues and all the blame is indirectly on me.

I think my approach is not good and I just test the happy path. I don't use out of the box thinking.

How can I deal with this?

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manpreet 3 years ago

Feeling guilty doesn't help your company ship higher-quality software. Instead of feeling guilty, use those escaped defects as signals about what you could learn next.

It sounds like it would help to find a mentor: either a more experienced QA engineer or even a sympathetic developer or manager. If you can't find a mentor at work, you might try looking outside of work, e.g. at meet-ups. If neither of those is an option, consider moving to a different job where you have better opportunities to learn from others.


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