HR person is non responsive

manpreet Best Answer 2 years ago

No need to a great deal of details, but basically my HR person has been lax in her responsibilities in regards to issueing/following-up on my maternity/EI requirements with the government.

To put it in perspective, I have been back to work for more than 3 months and before this off for over a year of maternity leave.

This should have been more than enough time to fix her problems, which I have had to hound and repeatedly ask her to do so.

I do not feel I should have to follow-up so much or that this process should have gone to this extreme length/time frame.

She has made many mistakes! It has now come to my attention that these mistakes will end-up affecting my credit rating as she has failed to do the proper paperwork, which I have asked her to correct which resulted in an over payment from EI.

What is the best course of action to get this rectified quickly?

I would like to e-mail her, point-out the entire timeline, each request and how long it took to get resolved and which pieces that are still outstanding and cc her boss. I don't believe she has been doing her job to the level that is acceptable and would like her boss to be aware. Is this course of action appropriate? Thanks.