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Interviews General Queries 2 years ago
Posted on 16 Aug 2022, this text provides information on General Queries related to Interviews. Please note that while accuracy is prioritized, the data presented might not be entirely correct or up-to-date. This information is offered for general knowledge and informational purposes only, and should not be considered as a substitute for professional advice.
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I am in a bit of a pickle. I took a position with a major corporation about a month ago. I really like the company, the people I work with and the managers. I am very happy with my current work environment.
Technically, however, I am not hired by this corporation. Instead, I was hired through a contractual recruiting firm and I have a one year contract. Assuming my managers like me, there is a very "good chance" that I will be directly hired in 3-6 months. From what I gather this is typical practice within this industry.
My problem is that my first three pay checks (we are are paid weekly) have appeared without any trouble. The first one was received by mail and the last two by direct deposit. This past Friday, my direct deposit didn't show up. It's also worth mentioning that this firm uses ADP for payroll. I can log into my ADP Portal account and see all four pay stubs, so I should have been paid this past Friday.
Monday, I sent an email to my... handler and she mentioned to get back in touch with her on Wednesday (yesterday) if my check hadn't deposited. It didn't and I emailed her, though she has yet to respond.
My next plan of action is to email my manager within the recruiting firm by mid-day today if I don't hear from my handler this morning. I think this is the best next step. Still, I want to have a good game plan in case my last check doesn't post tomorrow, along with the check that I am due at that time.
I really like this company and I hope that I get brought on full time in 3-6 months. However, I can't work for free. What should I do?
This is probably a bank glitch. It's almost certainly not a deliberate screwup on the part of the HR company you're working with or the place you work.
I have handled this kind of trouble before. You need to go, in person, to a branch of the bank where you do business. You need to ask to see a senior manager or VP. (I don't think most tellers know what to do about this.) Bring along as many ADP pay stubs as you have, or go onto your ADP account and print them out. Definitely bring the one for the missing payment.
It is very important indeed to have the date the direct deposit was supposed to occur, the exact amount, and any other identifying information you can offer.
Say to the bank person, "Do you have about a half-hour? I have a problem.Please help me. A direct payroll deposit of mine seems to be lost."
The name of the bank department that can track down this kind of trouble is the "ACH transfer department" or something like that. They usually can find a direct deposit that didn't make it into the right account. Your local bank person will know how to get in touch with them.
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