Is possible company will let go background check

manpreet Best Answer 3 years ago

I have been employed by my company for 5 months now as a developer and they have a client that asked to have every employee with access to customer data checked with a background check. They are trying to get my high school diploma and transcript and the school and the government refuse to give it to them. Is it possible they will let it go? I've signed every contract and paper so they could have access to those files and still they can't get their hands on it. What can I do? I am tired of signing things if they can't get the information. It is not my fault, what should I do??

My references are good and I have no criminal record.

manpreet 3 years ago

I would keep signing whatever they ask you to (with regards to the background check) and also offer to make phone calls or requests on their behalf.

You could also try going to the offices yourself to try to get a certified copy.

It's important that you don't give up trying to help them or (if they are the more paranoid sort) they may start to believe that you're somehow behind the stonewalling.

Most importantly, keep expressing your willingness to do whatever you can to assist them in getting the information they desire.