Person who said she would act as reference now is saying she doesn't know how to respond to a question about me

manpreet Best Answer 2 years ago

At a past job I had a manager who was difficult to deal with. He was very rude, threatening and confusing. I reported the problem to HR but I don’t think they did anything (or if they did they did not keep me in the loop). Anym.tuteehub.com/tag/way">way I ended up quitting this job. Other m.tuteehub.com/tag/people">people in the office knew about my m.tuteehub.com/tag/boss">boss’s demeanor and one woman (let’s call her Jane) told me I could use her as a reference instead of him. I think the exact words she used were “have them contact me as your manager gets confused easy”.

So I have applied to a job recently and they're doing a reference check. I got an email from Jane saying

Hello. I got questions from your new manager Joe, for a reference check. I have not answered yet, but question one has me a bit worried as you did not really work with me, but for part of the group I was in. Should Joe have worded this differently? Let me know how I should word this with your thoughts.

I’m not sure how to proceed. I think the next step is to ask Jane for a copy of the questions my new manager has asked. Would that be illegal or immoral? The new job did say they needed references from me, and I don't consider this to exclusively mean my direct manager.

I don't think it's a good idea, but it is an option to explain to my new manager about the situation with my old m.tuteehub.com/tag/boss">boss and why I'm using someone who isn't him as my reference. In the particular position I had, I worked solo and didn't directly work with anyone aside from my m.tuteehub.com/tag/boss">boss.

I intend to handle this as honestly as possible, and I think Jane feels the same m.tuteehub.com/tag/way">way.

manpreet 2 years ago

I intend to handle this as honestly as possible, and I think Jane feels the same way.

My initial impression is you're overthinking this. You understandably want the best information about you to be available to your new employer, but you can only expect your references to answer based on their professional interactions with you.

It doesn't sound like your new employer has specifically asked for your previous manager to be a reference (as you mention), so there's no reason your reference has to pretend to be your manager.

I’m not sure how to proceed. I think the next step is to ask Jane for a copy of the questions my new manager has asked. Would that be illegal or immoral?

If your reference has a question, it's not unethical for you to ask for clarification and provide guidance. Many times references will ask for a personal m.tuteehub.com/tag/statement">statement or draft letter in your own words to help them answer.

At the same time, it's important for you to encourage your reference to answer only those questions that are relevant and make sense in the context of your relationship. For anything else, "I was not in a position to observe" is a fine response.