Solve : new computer system 32 errors?

Please excuse me if this is in the wrong section.
I have a compaq SR1930T . Bought it in Aug 06, basic Windows XP edition with Media CENTER 11.
When I purchased this sytem it did not include a recovery disk, had to make my own (now I wonder why it wasn't included).

1. Can someone explain about Media Center and WinTV products. (a) can they work together? (b) are they incompatible? (c) can I run my DirecTV directly thru media center without WinTV?
   I know it sounds stupid but after calling HP "no CUSTOMER service" desk 40 times they still couldn't answer my question.
   I set Win tv up thru media center as the cd explains but doesn't seem to work after 2 days.

My system crashed after 2 MONTHS of use and I sent it back to the factory to be repaired. (they replaced the harddrive and the HDD was repaired)
I've now had my system back for 1 week and it has crashed again this time with the error System 32\hal.dll

I've been reading different sites to try and resolve the problem but it seem without the Windows XP recovery CD I can't go any further.

I've gone into recovery mode but stops short because of the 32 error.
Any help is greatly appreciated.

maxiI would return it for a full refund or a brand new unit with XP on it...Media Center leaves alot to be desired.
Although it might not be the manufacturers fault a system that new with serious issues is not a good thing.
Be diplomatic in your request as honey attracts more FLIES than vinegar.