Solve : msls51.dll error help required?

SOFTWARE Computer viruses and spyware in Software 3 years ago

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Hi I have a HP laptop with Windows XP INSTALLED. I have McAfee installed along with Malware bytes on the SYSTEM. Recently malwarebytes had found a few trojan and malicious software which were quarantined (this list also included the msls51.dll file which was quarantined). Yesterday after a RESTART I encountered a few error messages:
"lsass.exe - Unable to run Component
The application has failed to start because msls51.dll was not found. Re-installing the application MAY fix this problem"

the most frequent message which pops up is "msls51.dll was not found"
I also get another message before the desktop background appears which is " userinit.exe - Unable to run Component".

I only get the background appearing (no toolbar, no desktop icons) once windows starts and that's it.
I can access the task manager through ctrl+alt+del and try and run tasks through it. I tried running Ccleaner but it does not allow me to run it. I also tried downloading Superantispyware but it does not seem to load in the normal mode. havent tried it in safe mode though. I tried downloading Combofix and installing it in safemode but the system has got hung up.

I have tried to do a system restore to a previous date using task manager but that doesnt seem to work. i have also tried to run malwarebytes and spybot in safemode but they dont seem to clean up my laptop.

I hope yopu can help me clean up my system as I dont want to reformat my disk and reload everything back.
Thanks in advance for the help
Quote from: imgreat on May 28, 2010, 06:39:47 PM

Hi I have a HP laptop with Windows XP installed. I have McAfee installed along with Malware bytes on the system. Recently malwarebytes had found a few trojan and malicious software which were quarantined (this list also included the msls51.dll file which was quarantined). Yesterday after a restart I encountered a few error messages:
"lsass.exe - Unable to run Component
The application has failed to start because msls51.dll was not found. Re-installing the application may fix this problem"

the most frequent message which pops up is "msls51.dll was not found"
I also get another message before the desktop background appears which is " userinit.exe - Unable to run Component".

I only get the background appearing (no toolbar, no desktop icons) once windows starts and that's it.
I can access the task manager through ctrl+alt+del and try and run tasks through it. I tried running Ccleaner but it does not allow me to run it. I also tried downloading Superantispyware but it does not seem to load in the normal mode. havent tried it in safe mode though. I tried downloading Combofix and installing it in safemode but the system has got hung up.

I have tried to do a system restore to a previous date using task manager but that doesnt seem to work. i have also tried to run malwarebytes and spybot in safemode but they dont seem to clean up my laptop.

I hope yopu can help me clean up my system as I dont want to reformat my disk and reload everything back.
Thanks in advance for the help


Hi I have included the Malware bytes Log along with HijackThis log.
I can't get Superantispyware to install and run in normal mode. Will try again in safe mode. I cant get Combofi also to run in either safe mode or normal mode. any help from anyone would be appreciated.Quote from: imgreat on May 28, 2010, 06:39:47 PM
Hi I have a HP laptop with Windows XP installed. I have McAfee installed along with Malware bytes on the system. Recently malwarebytes had found a few trojan and malicious software which were quarantined (this list also included the msls51.dll file which was quarantined). Yesterday after a restart I encountered a few error messages:
"lsass.exe - Unable to run Component
The application has failed to start because msls51.dll was not found. Re-installing the application may fix this problem"

the most frequent message which pops up is "msls51.dll was not found"
I also get another message before the desktop background appears which is " userinit.exe - Unable to run Component".

I only get the background appearing (no toolbar, no desktop icons) once windows starts and that's it.
I can access the task manager through ctrl+alt+del and try and run tasks through it. I tried running Ccleaner but it does not allow me to run it. I also tried downloading Superantispyware but it does not seem to load in the normal mode. havent tried it in safe mode though. I tried downloading Combofix and installing it in safemode but the system has got hung up.

I have tried to do a system restore to a previous date using task manager but that doesnt seem to work. i have also tried to run malwarebytes and spybot in safemode but they dont seem to clean up my laptop.

I hope yopu can help me clean up my system as I dont want to reformat my disk and reload everything back.
Thanks in advance for the help


[recovering disk space - old attachment deleted by admin]

Posted on 18 May 2022, this text provides information on SOFTWARE related to Computer viruses and spyware in Software. Please note that while accuracy is prioritized, the data presented might not be entirely correct or up-to-date. This information is offered for general knowledge and informational purposes only, and should not be considered as a substitute for professional advice.

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