Technology Stack advice for live chat between different domains

General Tech Technology & Software 2 years ago

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Posted on 16 Aug 2022, this text provides information on Technology & Software related to General Tech. Please note that while accuracy is prioritized, the data presented might not be entirely correct or up-to-date. This information is offered for general knowledge and informational purposes only, and should not be considered as a substitute for professional advice.

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manpreet Tuteehub forum best answer Best Answer 2 years ago

I am working on a pilot project. It’s a web-based chat application (say abc.com). I created a chat window (just the basic UI). What I wish now is from this chat window to chat with a customer support person who is on a different domain.

Say for example, there is an e-commerce website xyz.com and they have a live chat support available in their website. Is it possible to chat with the support person in xyz.com from abc.com?

I researched a bit on this and found out this can be accomplished using WebSockets. Can anyone throw some more light on this like whether it is feasible, the technology stack which can be used / researched further for this project etc.?

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