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LoginWhat is the technology of restcomm call transfer?
General Tech Technology & Software 3 years ago
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manpreet![Tuteehub forum best answer]()
Best Answer
3 years ago
I am very interested to learn the technology that works to transfer user call from IVR server to agent PC's.
From my understanding, a client is needed to be installed in agents' PCs. A ringing popup should appear in agents PC to answer.
Please help explaining how calls from IVR server distributed to agents PCs.
thanks.